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Can't find what you're looking for in our FAQ? You may call your individual plan office for help.
Click here for a complete list of
Plan Office contact information.
1. What minimum hardware and software requirements are
there to use EASi?
2. Can I use both EASi and the EBP to bind coverage
for the same application?
3. Will paper copies of the application be eliminated?
4. How long are EASi applications available, online, for reprint?
5. Can EASi accommodate electronic signatures or payment?
6. Can a producer make changes to a previously submitted
application?
7. Why does it take so long to load the EASi Application?
8. How do I improve the loading speed of the EASi application?
1 What minimum hardware and software requirements are there to
use EASi?
The minimum requirements for machines running Windows are:
Intel Pentium PC
56k Modem (DSL or faster highly recommended)
256 MB of RAM (512 MB or greater recommended)
Adobe
Acrobat version 6.0 or above
Internet Explorer 6.0 or above (with Service Pack 1)
(Netscape Navigator, Firefox and Safari are not supported).
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2 Can I use both EASi and the Electronic Binding Procedure
(telephone) to bind coverage for the same application?
No. Producers may not use both EASi and the Electronic Binding Procedure
(telephone) to bind coverage for the same application.
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3 Will paper copies of the application be eliminated?
For those Plans that require use of EASi for submission of both Private Passenger and Commercial
applications:
No. Paper copies of the applications have not been eliminated. However, hand written paper
applications will only be accepted when there is an emergency and EASi is unavailable. Please refer to
the appropriate Plan’s Alternative Submission Procedures for further information regarding emergency
back-up procedures when EASi is unavailable.
For NJPAIP, Maine AIP, and all Plans that require use of EASi for submission of Private Passenger applications
only:
No. Paper copies of the Private Passenger and Commercial applications have not been eliminated.
However, hand written paper applications will only be accepted for Commercial risks and for Private
Passenger risks when there is an emergency. Please refer to the appropriate Plan’s Alternative
Submission Procedures for further information regarding emergency back-up procedures when EASi is
unavailable.
For CAARP, CA LCA, and all Plans that do not currently require use of EASi for submission of
applications:
No. Paper copies of the application have not been eliminated. However, producers are encouraged to
use EASi as the preferred method for submission of an application to the
Plan.
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4 How long are EASi applications available, online, for reprint?
Applications are available, online, for 120 days. After that time, they may be removed from the system.
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5 Can EASi accommodate electronic signatures or electronic
payment?
Not at this time.
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6 Can a producer make changes to a previously submitted
application?
No. A retraction form would need to be filled out and a new application
started.
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7 Why does it take so
long to load the EASi Application?
The EASi applications are large files which can take several minutes to
download across the Internet to your computer. Once the application has been
downloaded for the first time, your browser should save a copy of the form on
your computer using what is called cache*. This should significantly
improve the speed of EASi. If your internet browser does not use caching or
does not cache files for a long enough amount of time, you may have to download
the EASi application file each time you access it.
* Caching: In order to speed things up, browsers use a technology called
caching, or temporary storage of materials that have already been displayed so
those materials do not have to be downloaded again if they have not changed
recently. So, if you have caching enabled on your browser, your browser will
check to see if it already has a cached copy of an application before it tries
to download it again.
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8 How do I improve the loading speed of the EASi
application?
You can adjust your Internet Explorer browser to
help caching performance by doing the following: Using your browser task bar,
locate your Internet Settings by selecting "Tools" then "Internet Options".
Then in your Internet Options window, under the "General" tab, under the
section titled Temporary Internet Files, click on the Settings button. From
there, you can adjust how often your browser "checks for newer versions" of
files.
Check Automatically
Move the sliding bar to until the display reads at least 100 MB.
Click OK
Click OK
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